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Privacy Policy

Last updated: April 30, 2026

1. What We Collect

  • Account data: email, display name, handle, profile image.
  • Broadcast data: stream metadata, recordings, clips, captions, chat.
  • Billing data: handled by Stripe; we store subscription status, not card numbers.
  • Usage data: logs, device/browser info, and diagnostics needed to operate the Service.

2. How We Use Data

To operate the Service, process payments, deliver streams to your selected destinations, prevent abuse, and improve product quality.

3. Sharing

We share data with infrastructure providers strictly to deliver the Service:

  • Stripe (payments)
  • LiveKit (low-latency streaming)
  • Supabase (database, auth, storage)
  • Third-party destinations you connect (YouTube, Twitch, Kick, etc.)

We do not sell your personal data.

4. Data Retention

We keep account and content data while your account is active. You can request deletion at any time by emailing us.

5. Your Rights

Depending on your location (e.g. GDPR, CCPA), you may have the right to access, correct, export, or delete your personal data. Contact us to exercise these rights.

6. Security

We use industry-standard safeguards including encrypted transport (HTTPS), hashed credentials, row-level security on the database, and least-privilege access controls.

7. Cookies

We use the minimum set of cookies and local-storage entries required to operate the Service. We do not use third-party advertising trackers, cross-site profiling, or analytics that share data with ad networks.

NameCategoryPurposeDuration
sb-*-auth-tokenEssentialKeeps you signed in to your NEXUS_TX account (Supabase auth session).~1 year
nexustx.cookie-consent.v1EssentialRemembers your cookie banner choice so we don't ask again.Persistent
nexustx.onboarding.*FunctionalTracks onboarding wizard progress and dismissed tips.Persistent
nexustx.studio.prefsFunctionalStores studio layout preferences (panel sizes, last scene, audio levels).Persistent
__stripe_mid / __stripe_sidEssential (third-party)Set by Stripe on checkout pages for fraud prevention. Only loaded when you open billing.1 year / 30 min

Categories

Essential — Required for the Service to function (authentication, security, billing). These cannot be disabled.

Functional — Remember your preferences and improve the experience. Stored locally on your device; never shared.

Analytics & Advertising — We do not use these. If that ever changes, we'll update this page and re-prompt for consent.

Manage your choice

You can clear your cookie preference at any time and the banner will reappear on your next visit.

8. Children

The Service is not directed to children under 13. We do not knowingly collect data from children.

9. Changes

We may update this policy. Material changes will be communicated via the Service or email.

10. Contact

Privacy questions? Email privacy@nexustx.app.